There is nothing more effective than when a company's name clearly describes how and what they do.
Last evening I had a problem with a front door lock. Since it was a not an emergency, I waited until this morning to research a vendor.
At 7:00 am I searched the internet, referenced several yelp reviews and decided to call ATC.
I was prepared to wait until 8 am to call [when most businesses open] but was delighted to find that ATC is open at 7 am. My call was answered after 2 rings and I was able to have a quick consult with Gal who diagnosed the problem.
Within a few minutes, we set up an appointment for today that worked well with my schedule.
Gal arrived promptly and was able to successfully replace the lock cylinder.
Gal is the sole proprietor and chief technician. He is young, energetic and has a great intuitive grasp of customer service. It is clear that he is personally invested in building a great business with a real focus on maintaining a 5 star rating..
Take a look at the company website. It is well structured and clearly communicates the scope of services.
I can strongly recommend ATC.
We called them after 10pm as our Airbnb guest locked themselves out and we were out of town. He came after only about 30 minutes, unlocked the door in a minute and didn't charge us for new lock as old one turned out OK. Great, professional service. Hope we won't need soon ;), but if we ever do we know where to call
Gal is absolutely terrific. He's kind and helpful and knows exactly what he is doing. We were locked out of our house and needed the handleset to the front door replaced. He taught us what to look for and how to measure things so that we could buy a handleset and save money, when he didn't have to and could have charged us for it. He is honest and his prices are extremely reasonable, which is exactly what we look for in a locksmith. We like how he explains what the problem is and how he is fixing it as well. Gal is our go-to locksmith from now on. Highly recommend!!!! Also, his response time is super-fast!